Case Studies
Real outcomes from consulting engagements—efficiency gains, growth, and better tooling.
Problem
Client onboarding took 6-8 weeks with multiple handoffs, causing delays and client frustration.
Approach
Redesigned onboarding workflow, created standardized templates, and implemented project management automation.
Impact
Reduced onboarding time to 4 weeks, improved client satisfaction scores by 40%, and freed up 15 hours per week for account managers.
Problem
Low website conversion rates and unclear value proposition leading to high bounce rates.
Approach
Conducted customer research, refined ICP, developed new messaging framework, and optimized key landing pages.
Impact
Conversion rates increased from 2.1% to 3.4%, reduced customer acquisition cost by 25%, and improved average order value by 18%.
Problem
Inefficient production scheduling and quality control issues causing waste and delays.
Approach
Implemented lean manufacturing principles, redesigned quality checkpoints, and optimized production flow.
Impact
Reduced material waste by 22%, improved on-time delivery to 98%, and achieved $180K in annual cost savings.
Problem
Fragmented patient data across locations and poor visibility into practice performance.
Approach
Selected appropriate CRM system, managed implementation process, and provided comprehensive staff training.
Impact
Achieved 95% user adoption within 30 days, improved patient follow-up rates by 45%, and reduced administrative overhead by 30%.
Problem
Declining donor engagement and inefficient fundraising processes limiting program expansion.
Approach
Developed donor segmentation strategy, created targeted campaigns, and streamlined donation processes.
Impact
Increased average donation size by 35%, improved donor retention by 50%, and doubled fundraising ROI within 6 months.
Problem
Inconsistent project delivery timelines and resource allocation challenges affecting client relationships.
Approach
Implemented agile project management, standardized delivery processes, and optimized resource planning.
Impact
Reduced average project delivery time by 40%, improved resource utilization by 25%, and increased client retention by 30%.
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